UNRELIABILITY AND BREAKDOWNS TOP THE LIST







Published by Gerald Ferreira Date: December 19, 2011
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"REGRETS, THEY’VE HAD A FEW" - UNRELIABILITY AND BREAKDOWNS TOP THE LIST

Unreliability and breakdowns soon after purchase are the biggest regrets revealed by motorists in a recent survey by Manheim Auctions. Nearly a third of all respondents mentioned that their biggest regret was buying an unreliable car and 24% claimed their car broke down soon after they bought it. Nearly 15% of motorists regretted buying a car because they found it to be too expensive to run while 11% admitted that they paid too much for their car.

Only 3% of motorists did not like the colour of the car they had bought, proving that colour choice is a key buying decision factor. Least worrying to motorists was the car’s ‘green’ credentials with just 2% concerned that it was not as environmentally friendly as they had thought at the time of purchase.

“Research is key to buying any car, as is buying from a reputable source whether it is an auction, car supermarket or dealer.  The internet is great for information gathering and for researching running costs including insurance, fuel consumption as well as service and repair costs. Don’t necessarily avoid high mileage cars; these tend to be ex fleet cars that have been well maintained and regularly serviced and may still have the remainder the original warranty in place,” commented Andy Cullwick, Head of Marketing, Manheim Auctions.

Regrets:

It wasn’t very reliable 30.3%
It broke down soon after I bought it 24.3%
It was expensive to run 14.8%
I paid too much for it 10.7%
I didn’t like the colour 3.3%
It wasn’t as ‘green’ as I thought 2.3%

The survey was conducted by One Poll in August 2011 with 3,000 respondents