Renault South Africa acknowledged by car rental and leasing sectors as Most Improved Manufacturer: Overall and Most Improved Manufacturer: Leasing at 2011 Southern African Vehicle Rental and Leasing Awards.
Renault South Africa scooped two top places on the winners’ podium at the Southern African Vehicle Renault and Leasing (SAVRALA) 2011 annual Motor Manufacturer of the Year awards held on Friday, 28th October.
Brian Smith, National Fleet and Pre-Owned Manager at Renault SA attended the event and was thrilled to step up to the podium to collect the ‘Most Improved Manufacturer: Leasing’ and the ‘Most Improved Manufacturer: Overall’ on the company’s behalf.
“On behalf of Renault’s Rental and Corporate Fleet team, I would like to thank all of our car rental and leasing customers who nominated Renault for these two prestigious awards,” said Smith. “As part of our 110% Commitment campaign, we have all worked particularly hard and gone the extra mile to constantly better our quality, service and support levels and tonight’s two awards underscore that our efforts have been acknowledged by our customers. Thank you.”
“We have a new team in place at Renault and with their dedicated focus clearly evident, we are confident that we our rental and leasing customers will continue to trust and support our brand,” added Leslie Ramsoomar, Renault SA’s Vice-President of Sales and Operations. “In addition to Brian, Lindie Fouche has been appointed to oversee National Corporate Fleet Sales while Jenny Botes remains in her position as Rental Fleet Administrator.”
“Renault South Africa has been improving steadily over the past couple years in the eyes of SAVRALA members, to the extent that they were judged “most improved” for the period 2010/11,” said SAVRALA representative, Paul Pauwen. “The higher score achieved does not tell the full story and is really a reflection of the sustained commitment Renault has made to enhance its relationship with our industry.
“SAVRALA members have become keen buyers of Renault products and the support received from the manufacturer has been excellent. It is a sound basis to build on and I wish Renault all of the best.”
SAVRALA is a trade association representing South Africa’s combined vehicle rental, leasing and fleet management industries. The primary focus of the organisation’s Manufacturer of the Year awards is the relationship enjoyed between the motor manufacturers and importers and their leasing and car rental customers, the objective to recognise those who have consistently provided superior levels of service and support as judged by their SAVRALA-member clients.
The awards are the culmination of the results of an in-depth, two-tier evaluation process facilitated by independent market research company Response Group Trendline (RGT). Important to note is that vehicle model ranges and sales volumes are specifically not measured in the RGT surveys.
“We are looking forward to the year ahead and are confident that Renault will, once again, be present on the SAVRALA winners’ podium in October 2012,” concluded Ramsoomaar.