The All New Mercedes-Benz Sprinter 2013

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Noticeably upgraded interior

Mercedes-Benz Sprinter Controls

Improving on the Sprinter’s indisputably high-quality and practical cockpit is no easy matter. The development engineers have nevertheless risen to the challenge. The foam core in the seat is firmer, a wool fleece lining and a new seat cover fabric provide for enhanced breathability. The cover is also even harder-wearing and features a new design.

The new steering wheel with a thick rim offering an excellent grip provides for an improved sense of touch when steering. The optional multifunction steering wheel with trip computer features attractive chrome clasps on the steering wheel spokes and newly designed function keys. The fresh air vents are embellished with chrome applications. The shift lever now sports a chrome ring and a high-gloss badge.

New radio generation, Becker MAP PILOT navigation system

State-of-the-art consumer electronics and navigation equipment are acquiring ever increasing importance in vans, too. A new radio generation is being introduced in the new Sprinter. The Audio 10 is a double DIN radio with features including Bluetooth telephony with telephone keypad and phone book, an SD card slot, a USB 2.0 interface and an AUX input in the cockpit. It plays formats such as WMA, MP3, AAC and WAV.

The Audio 15 unit additionally features a 5.8-inch colour display and enables the use of iPod devices via a USB 2.0 interface. When the optional backup camera is installed, the image from this camera is shown on the display. Guide lines are now provided on the display, to further facilitate manoeuvring. Audio 15 can also be combined with the new optional Becker MAP PILOT navigation unit. This is a fully integrated navigation module with an intuitive user interface. The device includes TMC for dynamic traffic jam avoidance.

The Becker MAP PILOT box is integrated inconspicuously in the new Sprinter’s glove compartment. The map data for the customer’s region is factory-installed. The box can be removed and incorporates a USB port, enabling the navigation module to be customised and updated online via a computer. A pre-installation kit for the Becker MAP PILOT is also available, e.g. for fleets wishing to make alternate use of vehicles with only one navigation unit.

The new Sprinter 2013: one-stop solution

Versatility is a hallmark of the Mercedes-Benz Sprinter. Two diesel engines with a total of four output levels meeting the Euro 5b+ and Euro VI standards, one petrol engine meeting Euro VI, monovalent and bivalent natural gas drive, manual and automatic transmissions, a host of body, weight and rear axle variants – all this adds up to several thousand variants.

In addition, special bodies and interior equipment from ten selected and certified system partners are available ex-factory as part of the “Mercedes-Benz VanSolution” programme.

An advantage for the customer is that these industry solutions are all available directly from any Mercedes-Benz partner as a one-stop supplier. The purchase of the entire vehicle including financing, completion and delivery takes place directly and swiftly, making fleet administration more straightforward.

This system partnership is able to offer far more than just the appropriate vehicle: apart from high quality and trade-specific product diversity, a comprehensive service offering was a key criterion in selecting the system partners. This includes advisory and service hotlines, the stocking of spare parts and a reliable aftersales service.

The vast scope for customisation of the Sprinter extends right down to the finer points of detail – the list of optional extras comprises several hundred items. Logically compiled equipment packages make it easier to identify the required options.

Mercedes-Benz Sprinter Grill

Excellent support anytime, anywhere

After the actual sale transaction has been completed, a Sprinter’s owner and driver are never alone. They have recourse to a highly professional and tight-knit network of around 3000 authorised service centres for commercial vehicles in Europe. More than 300 of these service partners offer extended workshop opening hours up to 10 p.m., with some even remaining open until midnight or round the clock.

Should the worst come to the worst, Service 24h is on hand to provide assistance round the clock, 365 days a year. This service is available in virtually all European countries. Mobilovan is a free additional service offering a mobility guarantee over 30 years – which essentially means throughout the vehicle’s service life. Mobilovan includes free breakdown assistance, the mechanic’s outward and return journey and free towing, if a fault cannot be rectified on the spot. The sole condition is regular maintenance of the vehicle in accordance with specifications by an authorised Mercedes-Benz service partner.

CharterWay Service offers customers maintenance and repair packages compiled according to their individual needs. The spectrum ranges from warranty extensions to an all-inclusive package which also covers the repair of worn parts.