Honda (UK) are celebrating after Chiswick Honda collected the much sought-after title of Best Fleet Dealer at the annual AM Awards.
Chiswick Honda impressed AM judges by displaying a full and in depth understanding of fleet needs. They also proved they can react dynamically to manufacturer fleet requirements and follow the buying cycle from start, all the way through to delivery to the end customer.
The dealership, which opened as Honda’s first brand centre in the world in 2002, believes volume sales can result as a bi-product of its service quality. A testament to this focus on quality is that in 2011, Chiswick Honda retained almost 100 per cent of its existing major accounts, while also growing the number of customers it supplied.
Jeremy Bennett, editor of AM, said: “Chiswick Honda is a leading example of how corporate sales, planning and actions can drive success in the business to business sector. Its vision is to be the best sales operation in the UK in terms of quality, CSI, reputation and service excellence, and its performance truly impressed our panel of judges. We congratulate the dealership on its well-deserved win.”
Also congratulating Chiswick Honda on its triumph, Ed Hummel, Manager – Corporate Sales, Honda (UK), commented, “We are delighted that Chiswick Honda have won this prestigious award and offer our congratulations to the entire Chiswick team. Honda consistently rank at the top of industry surveys for customer satisfaction and the Chiswick team are helping us to strengthen this reputation.”
On collecting the Award, David Grainger, Managing Director of Chiswick Honda concluded, “We are very proud to have run Chiswick Honda for the past ten years and our philosophy remains the same, provide a five star quality service and volume will follow”.