Renault Truck Commercials, the largest dealer group in the Renault Trucks UK network, has invested £300,000 in a fleet of 22 Renault Master and Kangoo vans to enhance customer service and strengthen aftersales support. The new vans, which include sixteen customer courtesy vehicles as well as parts, service and breakdown vans, are allocated across eleven Renault Truck Commercials dealerships in England and Wales.
The investment is part of Renault Truck Commercial’s ongoing plan to improve standards across its eleven dealerships. The courtesy vehicle fleet comprises of thirteen Kangoos and three Masters. Additional parts delivery support will be provided by three Master vans and also a Kangoo. All the new vans are liveried in Renault Truck Commercials’ distinctive branding.
Christophe Blazere, Managing Director, Renault Truck Commercials says: “This marks a major commitment in our drive to deliver service excellence through customer-led aftersales support. Strengthening our service and parts van fleet is key to providing a more responsive service across our dealerships, whilst investing in a professional and practical range of courtesy vans will provide customers with a vehicle whilst their own is being serviced or repaired so we ensure they keep their business moving.”
Renault Truck Commercials operates from eleven strategically located dealerships across England and Wales, providing expert knowledge and specialist support to owner driver and large fleet operators. Its dealer network, which employs 230 staff, provides sales, service and parts for the full range of Renault Trucks vans and trucks, from 3.5 to 120 tonnes as well as all-makes parts and servicing for commercial vehicles.